One of the most frustrating aspects of owning a computer is the difficulty and confusion that arises from troubleshooting. What you might have considered a “simple” upgrade or “easy” problem to solve suddenly becomes a nightmare that consumes your entire weekend. Time spent on the telephone with hardware or software vendors is definitely one of the most frustrating experiences you can endure.
Computer Guys recognizes that you need help and we are here to support you. We can solve practically any problem you might encounter. In addition, we can offer you advice on how to avoid difficulties in the first place. It is your job to get more productivity from your computer; it is our job to assist when you run into trouble. Computer Guys supports hardware and software technical issues from nearly every vendor and can make your computing experience more productive and trouble free.
Our Technical Support Services:
» Computer Setup and Configuration (including “what to buy” consultations)
» Backup and Data Protection
» Virus/Spyware Removal and Prevention
» Network Configuration and Support
» Computer Upgrades
» Data/Settings Transfer to New Computers
» Data Recovery
What We Don’t Do:
» Upgrade computers or printers over five years old. We believe your money would be better invested in a new computer that has updated capabilities rather than putting money in an outdated system.
» Build computer systems. We never recommend “home-built” or whitebox computers. We recommend computer products from established companies with adequate warranty protection. If you are thinking of purchasing a new computer from a local systems builder, you may save a little money. But if something goes wrong, you could be left with expenses that erase these savings.
